Namhost has updated the way invoices are issued to better comply with billing and accounting standards.
Instead of generating a standard tax invoice before payment is made, we now issue a Pro Forma Invoice first. Once payment has been received, a Tax Invoice Receipt is then generated and sent to you.
What is a Pro Forma Invoice?
A Pro Forma Invoice is a preliminary document issued before payment is received.
It shows:
- The products or services being billed for
- The amount due
- The payment due date
- The expected charges for the transaction
A Pro Forma Invoice is intended as a request for payment and a summary of what will be charged for, but it is not the final and official tax invoice document for a completed payment.
What is a Tax Invoice Receipt?
A Tax Invoice Receipt is issued after payment has been successfully received.
It serves as confirmation that:
- Payment has been made
- The transaction has been completed
- A tax-compliant receipt is available for your records
This is the document you should keep for accounting, reconciliation, and tax purposes.
What has changed?
Previously, Namhost generated standard tax invoices upfront.
Now, the process works as follows:
- A Pro Forma Invoice is generated for any transaction
- You complete payment
- Once payment is successful, a Tax Invoice Receipt is issued
Why did Namhost make this change?
This update improves the billing process by making a clearer distinction between:
- Amounts that are due but not yet paid
- Transactions that have already been paid and completed
This helps ensure that the documents you receive more accurately reflect the status of your account and payments. It also ensures better compliance with standard billing and accounting practices.
Which document should I use?
Use the Pro Forma Invoice when you need to:
- See what is due
- Arrange payment
- Request internal payment approval
Use the Tax Invoice Receipt when you need:
- Proof of payment
- A completed billing record
- Documentation for accounting or tax purposes
When will I receive the Tax Invoice Receipt?
Your Tax Invoice Receipt is issued once payment for the Pro Forma Invoice has been received and processed successfully.
Frequently Asked Questions
Will I still receive an invoice before payment?
Yes. You will receive a Pro Forma Invoice showing the amount due and the services being billed. This is however NOT an official document for tax or accounting purposes.
Is a Pro Forma Invoice proof of payment?
No. A Pro Forma Invoice is not proof of payment made. It only shows what is being charged for before payment is made.
What document confirms that I have paid?
Your Tax Invoice Receipt confirms that payment has been received.
Has anything changed about how I pay?
No. This change affects the type of billing document issued before and after payment. Your payment process remains the same.
Need help?
If you have any questions about an invoice or need assistance with your billing documents, please contact the Namhost support team.