If for whatever reason you want your money back, we really would like to encourage you to open a support ticket
or give us a call. We would hate to see you go if you are unhappy and we would do everything we can to
assist with any problem you might have.
Our Refund Policy
- Refund not valid for dedicated servers, administrative fees, install fees for custom software, or domain name purchases.
- Offer valid only for the first package purchased for billing accounts less than 45 days old.
How to get a refund
- Make sure you are logged into the account for which you want to claim the refund.
- Go to Client Area --> Hosting
- Scroll down and click on "Cancel Hosting"
- Complete the cancellation form
If your order is eligable for a refund, the cancellation form will guide you on the remaining steps to get that refund.