14 Day Money Back Guarantee

If for whatever reason you want your money back, we really would like to encourage you to open a support ticket or give us a call. We would hate to see you go if you are unhappy and we would do everything we can to assist with any problem you might have.

Our Refund Policy

  • Refund not valid for dedicated servers, administrative fees, install fees for custom software, or domain name purchases.
  • Offer valid only for the first package purchased for billing accounts less than 45 days old.

How to get a refund

  1. Make sure you are logged into the account for which you want to claim the refund.
  2. Go to Client Area --> Hosting
  3. Scroll down and click on "Cancel Hosting"
  4. Complete the cancellation form
If your order is eligable for a refund, the cancellation form will guide you on the remaining steps to get that refund.