Frequently Asked Questions - Web Hosting / Our Servers

Yes, they can.

Yet it's never a good idea to implement such bandwidth heavy features into your website before consulting with one of our technicians; as they will provide you with a methods to reduce your bandwidth cost or provide a better alternative.

Each account is backed up on a daily, weekly and monthly basis.

Furthermore, these backups are stored on a secondary hard drive in case the first one fails; If one drive should fail, there is always a backup available.

These backups can be accessed upon request.

This would depend on your set-up and the software your site is using.

A general rule is to always keep the software your site is using up to date; Content Management System, Programming languages and frameworks.

The other thing to keep in mind is too use recommended password security measures and methods.

We run a 100Mb line to each server.

Even though our servers are optimized for the highest speed and performance, it does not necessarily mean it will influence your local speeds.

Line speeds are depended on various factors two of which are as follows:

1. Your location in the world.
2. Your bandwidth limitations.

You can test your local and website speed by following the links provided below.

www.speedtest.net
www.vertain.com

On average over the last 5 years we have maintained a 99.9% uptime, making our downtime less than 0.01%.

Which would mean; if we would experience problems your website would be unavailable for 2 days in a 365 day year cycle.

We use The Planet as our data center. They are situated in Texas, United States of America.